Last updated: March 2026Privacy policy

1. Who we areThe data controller is SEMO (Société d'Équipement Moderne d'Outillage), Sfax, Tunisia. You can contact us about privacy at the email address shown on our Contact page (e.g. contact@semo.com.tn). This policy explains how we process personal data in connection with our website, customer accounts, quotes, and related services.

2. Data we collectDepending on how you use the site, we may collect: identity and contact details (name, email, phone); account and authentication data; information related to quotes, orders, or requests you submit; technical data such as IP address, browser type, and approximate location derived from connection logs; and messages you send us via forms or email. If you upload files, we process the data strictly needed to handle your request.

3. Why we use your dataWe process data to: provide and improve our website and product information (without publishing prices online); manage accounts and favorites; prepare and follow up quotes and commercial requests; communicate with you about your inquiries, including to provide pricing and commercial offers when you have requested them; comply with legal obligations; and ensure security and fraud prevention. We do not sell your personal data. Marketing communications, if any, will be sent in line with your consent or legitimate interest, with an option to opt out where required.

4. Retention and securityWe retain data only as long as necessary for the purposes above and according to legal and accounting requirements. Technical and organizational measures (access control, secure hosting, encryption where appropriate) are applied to protect your information against unauthorized access, loss, or alteration.

5. Your rights and cookiesSubject to applicable law, you may request access, rectification, erasure, restriction, or portability of your data, and object to certain processing. To exercise these rights, contact us using the details on the Contact page. You may also lodge a complaint with a supervisory authority where applicable. Our site may use cookies or similar technologies that are necessary for operation (e.g. session, security) or, where you consent, for audience measurement. You can adjust cookie preferences through your browser settings.